Resident Resources

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Welcome, Residents!

Below is a quick list of resources and information to help make your stay more comfortable. Check back regularly for important deadlines regarding applications and other logistics.

Services by Department

ADMISSIONS, PROGRAMS & RESIDENT LIFE

Registration is now open for Summer 2022 (May 18-August 15) and the 2022-23 academic year. To inquire about residency and financial aid opportunities, please contact the Admissions Office at admissions@ihouse-nyc.org.

Resident Life Policies – Read the Resident Life policies to learn about living as a member of a community devoted to a mission.

Dining Services are available on site from Monday through Saturday. Below is the menu for the week. Please note there may be changes due to availability of ingredients.

This Week’s Menu

Frequently Asked Questions – Learn about the safety measures and protocols being implemented at International House for the health and safety of its members during the pandemic.

I-House Events – We have an exciting calendar of events planned for residents every year, with many developed by Resident Fellows. In-House events are open exclusively to current residents, so invitations are sent internally. Virtual events allow I-House alumni and friends from across the globe to join. Do you have an idea for a program or event? Contact us at programs@ihouse-nyc.org with your idea today!

Guest Policy – As New York City moves closer to fully reopening and massive vaccination programs continue, International House has made the careful decision to reinstate its resident member guest policy. All guests must be accompanied by an I-House resident member, be fully vaccinated, and adhere to I-House safety measures and protocols. Additionally, all guests must complete this Health Survey when checking in at the Front Desk.

BURSAR SERVICES (FINANCE OFFICE)

Learn how Bursar Services can help throughout your residency.
Transactions Portal – Log in to your account to pay fees, renew your stay, apply for financial aid and more.

PUBLIC SAFETY

Policies and Guidelines – Help ensure a safe environment at I-House.
Fire Safety Plan

FACILITIES & SITE OPERATIONS

Facilities & Site Operations – Learn about how our team is making I-House a safe and comfortable home for you and the role Residents play.

Maintenance – Create a Work Request Ticket on our ticket system, Upkeep, for assistance with maintenance issues, including the installation/removal of air conditioners.

  • To submit a new work request ticket, click here.
  • To check on work request ticket(s) you’ve already submitted, click here.

Laundry – Washing machines are available onsite 24/7 in both the South and the North Buildings, and use a card-based, cashless system. Contact Vincent Melito with any questions about using the laundry facilities.

  • Click here for instructions on using and refilling your South Building Laundry SmartCard
  • The North Laundry Room: The Laundry Room on the B Level in the North Building offers highly efficient laundry machines with large load capacity and fast cycle times. The new machines also utilize a Bluetooth mobile app pay service similar to what is used in the South Building Laundry Room. You can download the CSC PayMobile App and set up an account. For assistance, call the CSC Customer Service Number at 1 (844) 272-9675. Alternatively, you can visit the CSC website.

Cleaning Services – We recognize that our Residents are extremely busy and at times can use some cleaning assistance with either their personal quarters or within the shared suites. To help, we have developed a program where you can enlist the Housekeeping team to provide these services for a fee.  This additional service will be available for all Residents (North and South Buildings) anytime between the hours of 7 am and 5 pm, Monday through Saturday. To place a service request, simply submit a work request to our Housekeeping team through UpKeep or if you prefer, you can email your request for service directly to our Housekeeping Manager, Juan Luis Rojas. Click here for service rates.

IT SERVICES

Free Wi-Fi is provided to all Residents via the “ihnyc-secure” wireless network. To report a Wi-Fi issue, contact the IT Team at it@ihouse-nyc.org or call 212.316.8400 and dial Ext. 7888.  Please be sure to mention your room number and confirm first that you are connected to the “ihnyc-secure” network. Instructions for connecting your devices: Windows OS or Mac OS, or Mobile Devices: Android OS or Apple iOS.