Resident Resources
Updates & Deadlines for Current Residents
Welcome, Residents!
Below is a quick list of resources and information to help make your stay more comfortable and fulfilling. Check back regularly for important deadlines regarding applications and other logistics.
I-House Events
We have an exciting calendar of events planned for you, with more being developed by and with Residents. Most events are open exclusively to current Residents, so invitations will be sent to you internally. Do you have an idea for a program or event? Contact us at programs@ihouse-nyc.org with your idea today!
Information & Services
Transactions Portal – Log in to pay fees, renew your stay, apply for financial aid and more.
Admissions, Programs and Resident Life – Learn all of the admissions policies and the exciting programs and leadership opportunities available.
Departure Information – Here is information for residents preparing to depart International House, including important steps pre-departure. Frequently Asked Questions.
Public Safety – Review policies and guidelines that help ensure a safe environment at I-House.
Facilities & Site Operations – Learn about how our team is making I-House a safe and comfortable home for you and the role Residents play.
Create a Work Request Ticket – Request assistance with maintenance issues, including the installation/removal of air conditioners.
- To submit a new work request ticket, click here.
- To check on work request ticket(s) you’ve already submitted, click here.
Laundry SmartCard Instructions – The washing machines use a card-based, cashless system.
Finance Office and Bursar Services – Learn how Bursar Services can help throughout your residency.
IT Services: Wi-Fi is provided to all Residents via the “ihnyc-secure” wireless network. To report a Wi-Fi issue, contact the IT Team at it@ihouse-nyc.org or call 212.316.8400 and dial Ext. 7888. Please be sure to mention your room number and confirm first that you are connected to this network. Instructions for connecting your devices: Windows OS or Mac OS, or Mobile Devices: Android OS or Apple iOS.
Important Policies
Be aware of some of the key policies all Residents should know:
Resident members of International House are carefully selected by the Admissions Committee to create a diverse community that is committed to the ideals of cross-cultural exchange, friendship, tolerance, respect, empathy and moral courage. As a Resident at I-House, you are not a tenant and International House is not a landlord. You are a member of a community devoted to a mission.
International House is a non-profit organization in which all Residents are substantially subsidized by philanthropic contributions to supplement Resident Fees. Community life is different than living independently: each Resident Member has duties and responsibilities to others in the community. Understanding of and respect for community norms and practices, along with some degree of compromise in the face of individual desires, are critical to having an optimal experience at I-House and are required.
Guest Policy – At this time, due to COVID-19, there are no outside guests permitted under any circumstances.